To process your orders and provide a seamless shopping experience, we collect essential personal information such as your name, email address, phone number, billing address, and shipping address. If required for certain products, we may also collect your preferred size or measurements to help you choose the right fit.

We collect your information when you:

• Create an IWAYMALL account
  
• Place an order
  
• Subscribe to our newsletter
  
• Contact customer support
  
• Participate in promotions or surveys
  
• Interact with our website or mobile platform
  

Your information is used to provide you with the best possible shopping experience. We use it to:

• Process and deliver your orders
  
• Send order confirmations and shipping updates
  
• Respond to your inquiries and provide customer support
  
• Improve our website, products, and services
  
• Personalize your shopping experience
  
• Send promotional offers and updates (only if you choose to receive them)
  
• Prevent fraudulent activities and maintain website security

No. We only use your personal information for legitimate business purposes, including order fulfillment, customer service, website improvement, and communication related to your purchases. We never sell or rent your personal information to third parties.

Yes. We use cookies and similar technologies to improve website performance, remember your preferences, and provide a personalized shopping experience.

Cookies collect non-personal browsing information, including:

• Pages visited
  
• Products viewed
  
• Shopping cart activity
  
• Browser type
  
• Device information
  
• Website usage patterns
  

This information helps us enhance website functionality and improve your overall experience.

No. We do not store your credit card, debit card, UPI PIN, CVV, or banking credentials. All payment information is securely processed by our authorized payment partners.

Whenever you make a payment on IWAYMALL, your browser will display a padlock icon in the address bar and the website address will begin with https://. This indicates that your connection is encrypted and your transaction is secure.

Yes. We take appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or misuse. Your information is stored in secure environments with restricted access.

You can update your personal information anytime by logging into your My Account section and selecting Account Information. From there, you can edit your contact details, addresses, and other account information.